At AIP Holidays, we believe that every journey is a story waiting to be told.

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118-B, first floor, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur

Frequently Asked Questions

Find quick answers to the most common travel questions

How do I book a tour with AIP Holidays?

Booking is simple! Browse our tours, select your preferred package, and contact us.

Can I customize my tour?

Yes! Most of our tours are customizable. After selecting a package, use the "Customize This Tour" option or contact our travel experts via WhatsApp/call for personalized itineraries.

What payment methods do you accept?

We accept UPI, Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, EMI options, and Pay Later (No Cost EMI) through trusted payment gateways like Razorpay and PayU.

What is your cancellation policy?

Cancellation policies vary by tour. Generally: 30+ days before departure = 90% refund, 15–29 days = 50%, 7–14 days = 25%, less than 7 days = no refund. Check the specific tour's terms during booking.

Are your tours safe post-COVID?

Absolutely. We follow strict health & safety protocols: sanitized vehicles, mandatory masks for guides/drivers, temperature checks, and limited group sizes. We also offer flexible rescheduling options.

Do you assist with visa applications?

Yes! For international tours, we provide complete visa assistance including documentation guidance, form filling, and appointment booking for most countries (additional charges may apply).